Cummins Guidanz: An App for Improved Repair Process and Customer Uptime
Cummins Guidanz is a mobile app designed to speed up the repair process and enhance customer uptime. It is a suite of genuine service products, features, and capabilities available from Cummins, a leading provider of diesel and natural gas engines, power systems, and related technologies. The app provides equipment and device dataplate information, prioritized Cummins fault codes and descriptions, and the ability to share information via email. It also offers Route Parameter Manager diagnosis, repair, and update functionality, and read industry standard J1939 fault codes for all connected devices.
Moreover, the app supports English, Spanish, and French languages and offers Cummins certified service providers who subscribe to the Immediate Assessment feature access to prioritized faults and the top three most likely root causes. They can also view estimated service times, a history of recently retrieved information, faults, and analysis on their phone, and turn assessments into Guidanz Job Orders to track the equipment throughout the service event. However, to use Guidanz, you will need a Cummins INLINE datalink adapter.
Overall, Cummins Guidanz is a user-friendly app that provides critical information about servicing Cummins engines and related equipment across multiple platforms. Stay tuned for additional updates as Cummins works to improve the app's workflow and functionality.
